Privacy Policy

1. Basic Policy

The Company strives to protect personal information in accordance with the following policy.

1. We comply with the Act on the Protection of Personal Information of Japan and other related laws, regulations, and norms, and implement and maintain internal rules.
2. We establish a management system for protecting personal information and ensure that this Policy is thoroughly communicated to our officers and employees.
3. We handle personal information only within the scope of the purposes of use stated to you, and disclose it to third parties only with your consent or where there are legitimate grounds.
4. We keep personal information accurate and strive to prevent unauthorized access, leakage, loss, and damage.
5. We respond sincerely and promptly to inquiries and requests for disclosure and other actions concerning your personal information.

2. Purposes of Use of Personal Information

The Company uses personal information for the following purposes.

• Business discussions and meetings with you
• Sending materials, project-related documents, and the like
• Providing customer support and maintenance
• Responding to inquiries, quote requests, and consultations
• Service development, questionnaire surveys, and user testing
• Performance of contracts
• Sending you information about our services

3. Proper Acquisition of Personal Information

The Company acquires personal information by lawful and fair means. In addition to the information you provide through our contact form or quote request form, we may acquire personal information by telephone, email, in-person meetings, or other means, to the extent necessary for our business.

4. Provision of Personal Information to Third Parties

The Company does not provide personal information to third parties without your consent, except in any of the following cases.

• Where you have given your consent
• Where required by laws and regulations
• Where it is necessary to protect the life, body, or property of a person and it is difficult to obtain your consent
• Where it is necessary to cooperate with a national government agency, a local government, or a person entrusted by either of them in carrying out affairs prescribed by laws and regulations
• Where we outsource the handling of personal information to the extent necessary to achieve the purposes of use
• Where personal information is provided in connection with the succession of business due to a merger, company split, business transfer, or other reason

In connection with the provision of our services, we may determine that it is appropriate to provide personal information such as your address, name, and telephone number to our affiliated companies, agents, or contractors. In such cases, you may request that we stop providing it.

5. Security Control Measures for Personal Information

The Company takes the following security control measures to prevent the leakage, loss, or damage of personal information.

Organizational Security Measures

• Appointing a person responsible for the handling of personal information
• Limiting the employees who handle personal information
• Regularly reviewing how personal information is handled

Human Security Measures

• Providing employees with education and training on personal information protection
• Stating the duty of confidentiality regarding personal information in the work rules and similar regulations

Physical Security Measures

• Controlling entry to and exit from areas where personal information is handled
• Storing documents and electronic media under lock and key
• Properly disposing of personal information that is no longer needed

Technical Security Measures

• Restricting access rights and authenticating users
• Encrypting communications (TLS/SSL)
• Installing antivirus software and firewalls
• Monitoring for unauthorized access and tampering

Understanding the External Environment

The Company may handle personal information at its overseas offices (Thailand and Hong Kong) as necessary for its business. We take appropriate security control measures based on an understanding of the personal information protection laws of each country and region.

• Thailand: Security control measures based on the Personal Data Protection Act (PDPA) of Thailand
• Hong Kong: Security control measures based on the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong

6. Cross-Border Transfer of Personal Information

Where necessary to provide our services, the Company may provide personal information to its overseas offices located in Thailand or Hong Kong. Before doing so, we confirm the personal information protection laws in the destination country or region, and then either obtain your consent or take appropriate security control measures.

In addition, some of the cloud services we use (such as content delivery and email delivery) may use servers located outside Japan. When using these services, we enter into appropriate contracts with the service providers and handle personal information in compliance with the Act on the Protection of Personal Information. For the provider of each service and the country where it is located, please see Section 9, "External Services Used on This Website."

7. Contact Information

For inquiries about the disclosure, correction, deletion, or other handling of your personal information, please contact us through our contact form.

8. Cookies and Access Logs

To improve our services and analyze how our website is used, the Company may collect cookies and access log information (such as IP addresses and browser information). This information alone cannot identify a specific individual and therefore does not constitute personal information, but we handle it appropriately based on your consent.

For the types of cookies we use and how to disable them, please see our separate Cookie Policy. For the external services used on this website, please see the next section.

9. External Services Used on This Website

This website uses the external services listed below. When you use this website, information about your browsing (such as cookie and other identifiers, the URLs of the pages you view, your IP address, and information about your browser and device) is sent to the providers of these services. The information sent is handled in accordance with each provider's privacy policy.

Services for analytics, advertising, and cookie consent management are loaded through Google Tag Manager, provided by Google LLC. You can reject or change your consent to analytics and advertising cookies at any time through the cookie consent banner or the consent settings button at the bottom left of the screen. Even if you reject cookies, information about your browsing (such as the URLs of the pages you view) is still sent to Google Analytics and Google Ads in a form that does not use cookies.

Google Analytics (Website Analytics)

• Provider: Google LLC (United States)
• Purpose: To understand and analyze how this website is used and to improve it
• Information sent: Cookie and other identifiers; the URLs of pages viewed, the date and time of viewing, and the referring page; browser and device type; IP address; and actions on the site (such as completing a form or tapping a phone number)
• How Google uses information from sites or apps that use our services
• Google Analytics Opt-out Browser Add-on

Google Ads (Ad Delivery and Measurement)

• Provider: Google LLC (United States)
• Purpose: To measure the effectiveness of our ads and to show our ads to people who have visited this website
• Information sent: Cookie and other identifiers, the URLs of pages viewed, ad click information, information on results such as completed quote requests, browser and device information, and IP address
• How Google uses cookies in advertising

We use the remarketing feature of Google Ads. Third-party vendors, including Google, may show our ads on various sites across the internet. These vendors use cookies to serve ads based on your past visits to this website. You can opt out of Google's use of cookies in Google's Ads Settings.

Yahoo! JAPAN Ads (Ad Measurement)

• Provider: LY Corporation (Japan)
• Purpose: To measure the effectiveness of our ads
• Information sent: Cookie and other identifiers, the URLs of pages viewed, ad click information, information on results such as completed quote requests, browser and device information, and IP address
• LY Corporation Privacy Policy
• Yahoo! JAPAN Ads opt-out (in Japanese)

CookieYes (Cookie Consent Management)

• Provider: CookieYes Limited (United Kingdom)
• Purpose: To display the cookie consent banner and record the consent choices you make
• Information sent: Your consent choices, the URLs of pages viewed, browser and device information, and IP address
• CookieYes Privacy Policy

Cloudflare (Website Delivery and Security)

• Provider: Cloudflare, Inc. (United States)
• Purpose: To deliver this website, to protect it from unauthorized access and attacks, and to receive submissions from our contact and quote request forms while preventing automated spam submissions (Cloudflare Turnstile)
• Information sent: The URLs of pages viewed and the date and time of access, browser and device information, IP address, and the information you enter in our forms (when you submit a form)
• Where information is processed: Cloudflare's data centers around the world (Cloudflare states that it stores information primarily in the United States and the European Economic Area)
• Cloudflare Privacy Policy
• Cloudflare Turnstile Privacy Addendum

Resend (Form Email Delivery)

• Provider: Plus Five Five, Inc.
• Purpose: To send automatic reply emails when you submit a form, and to send us notification emails
• Information sent: The information you enter in our forms (such as your company name, name, email address, telephone number, inquiry details, and quote request details)
• Where information is stored: United States
• Resend Privacy Policy

10. Revisions to This Privacy Policy

The Company may revise this Privacy Policy in response to amendments to laws and regulations, changes to our services, or other reasons. We will announce any significant revisions on this website.

This Privacy Policy is an English translation of the original Japanese version. In the event of any discrepancy between the English and Japanese versions, the Japanese version shall prevail.

Established: April 1, 2024
Last revised: October 1, 2026